At Khamuy.com, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, share, and safeguard information you provide when visiting our website, making purchases, or interacting with our services. This policy complies with European legislation, including the General Data Protection Regulation (GDPR).

1. Data Controller
The controller of personal data collected through this website is Khamuy.com, registered under applicable Lithuanian regulations. Information is managed securely and in accordance with European Union law.

2. Data We Collect
We may collect the following information:

  • Contact and shipping information: name, address, email, phone, required to process orders.
  • Payment information: data needed to process payments securely.
  • Website usage data: products viewed, pages visited, browsing preferences.
  • Voluntary information: provided when subscribing to newsletters, participating in promotions, or sending inquiries.

3. Purpose of Data Processing
We use collected data solely to:

  • Process and manage orders, payments, and returns.
  • Manage shipping and order tracking.
  • Handle inquiries, requests, or complaints.
  • Improve user experience and personalize content.
  • Send product or promotional information only if consent has been given.

4. Legal Basis
Personal data processing is based on:

  • Performance of a contract (processing orders and shipments).
  • Explicit consent (newsletters or marketing communications).
  • Compliance with legal obligations.

5. Sharing of Information
We do not sell or rent your data to third parties. We may share information only with:

  • Payment and logistics providers to fulfill orders.
  • Competent authorities when legally required.
  • Technology service providers under strict confidentiality agreements.

6. Data Retention
We retain personal data only as long as necessary for the stated purposes or as required by law.

7. User Rights
Users have the right to:

  • Access their personal data.
  • Request correction or update.
  • Request deletion of data.
  • Withdraw consent at any time.
  • Request restriction or portability of data.
  • Lodge a complaint with data protection authorities.

8. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Only authorized personnel have access to necessary information.

9. Cookies and Similar Technologies
We use cookies to:

  • Improve navigation and user experience.
  • Analyze traffic and website usage.
  • Personalize content and promotions.

Users can manage cookie preferences via their browser or web tools.

10. Changes to the Policy
This policy may be updated occasionally. The current version will always be available on the website with the updated date.

11. Contact
For questions or to exercise your privacy rights, please contact us via the website contact form or through the contact details provided in the “Contact” section of the website.